Solving the unsolvable in days, not months.

When a plant has an expensive problem that won't stay fixed, we find the cause in days. Manufacturing performance consulting for defense, aerospace and industrial manufacturers.

Tell us about the problem

Or call 801-477-6348. We reply within one business day, faster if possible.

You've already tried the usual fixes.

Defects that keep coming back. Problems that show up only some days. A machine that runs flat out and never catches up. Teams have worked it for months, sometimes with Six Sigma, and it is still there.

Most of the time the cause is one source of variation that nobody has isolated yet. Finding it is a method, not a longer project.

What that looks like

Aerospace and defense

Found in one morning.

A contractor called us in on a complex device (chemical, electronic, pneumatic and mechanical) failing intermittently in lot testing. We never set foot on the floor. Working from schematics and failure reports, we traced it to a single source of variation and fixed it at the source.

The first time we engaged Mike to help solve a very complex technical problem, he was able to understand and document the operation of a very complex electro/chemical/mechanical device. This device had an unacceptable failure rate which resulted in a very large financial impact to our company.Jack Berquist, VP of Supply Chain, aerospace and defense contractor

ITW Fastex-CVA

Rejects from 20-40% to 4-9%.

Internal engineers, equipment suppliers and the technical center had worked it for months. We needed fewer than 10 days on site. 30 heads came off a manual line, and it was only the first project.

There is no doubt that Resilient-C has changed the way our engineers think. … It is now in the vocabulary of ITW Fastex to 'drain the swamp,' even up to the divisional level.Tim Stark, General Manager, ITW Fastex-CVA

Trostel

Seven days. Scrap down ten-fold.

One part in a Mexico plant was costing over $1M in scrap. Seven days on site found the causes. We left a quality system the whole plant could copy, and the plant turned profitable for the first time within months.

When I engaged Resilient-C, I had one singular event in mind - fixing the quality system. What I got was 3 major events for the time and price of one.Bill Burga, Vice President, Operations, Trostel Inc.

Iceberg

Two four-day visits.

A multi-shift plant with heavy capital investment, running below expectations. We kept coming back afterward to build up his staff.

Mike and his team exceeded our expectations in what they delivered. They each have the rare combination of keen intellect, broad manufacturing experience and a comfort level on the manufacturing floor. … Great people. Great results.Howard Green, CEO, Iceberg

Three steps, no big program

  1. You tell us the problem. A short form is enough. "I have a problem in the [city] plant" is a fine start.
  2. We find the cause. On site or from the data, with the people who own the problem. Days, not months.
  3. We fix it at the source, and your team keeps it fixed. No standing army of consultants. Just the two of us.

Mike Ruhland and Jane Hoying

Together we bring more than 80 years of improving plant performance: automotive stamping and paint, powder coat and plating, machining, investment casting and die casting, in the US and abroad. Jane was Engineering manager at ITT Automotive. Together we have trained manufacturing teams to solve problems for themselves in ceramics, plating, powder coat, die casting, precision rubber molding and more. We work directly with the people who own the problem, and we are the only two people you will deal with.