And Now 2015!
Take a look at CMG's survey results.
Testimonial – Dr. Jeffrey VanGelderen, CMG of Saginaw Bay
Client: Children's Medical Group of Saginaw Bay
Problem: Implementation of electronic medical records reduced throughput by one third. After months of applying traditional problem solving methods performance failed to improve.
Results: “We received NextGen’s 2010 national “Best Small Practice Award by applying this approach during bi-weekly team meetings for 3 months". We improved out-put by 40%, reduced man-hours, eliminated rework, increased customer satisfaction, and built motivated self- correcting teams."
Postscript: Dr. Jeff used the term "motivated self - correcting teams" to describe the way this organization performs. They continue improve every facet of their clinic. The results tell the story.